Work at The Center

About The Center

Founded in 1975, The Lesbian Gay Bisexual Transgender Community Center of Greater Cleveland is a leading nonprofit organization that empowers Northeast Ohio’s LGBTQ community through advocacy, education, collaboration and celebration. The heart of the region’s LGBTQ community, The Center is a one-stop hub that provides opportunities and resources for everyone it serves.

 

The Center’s facility is a welcoming and visible space that brings the community together for resources, support, connections and programming. The Center serves as the public face and advocate for the LGBTQ community. Through leadership within the community, cultural competency training outside the community, media representation and collaborations, the organization aims to improve every Northeast Ohio resident’s quality of life.

 

In addition, The Center has the important role of social connector, hosting year-round gatherings, public events and cultural programs that unite, honor and celebrate the LGBTQ community.

 

The Center is an equal opportunity employer that values diversity and inclusion. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity/expressions, national origin, disability status, protected veteran status or any other characteristic protected by law.

Employment Opportunities

The Center is currently seeking candidates for the following positions:

Data and Evaluation Coordinator
Reports to: Senior Director of Programs | Status: Part-time, Non-Exempt | Salary: $20-23/hour | Hours: Up to 20

The Data and Evaluation Coordinator will be responsible for improving core service functions through ongoing evaluation and data management efforts. Contributing to data-informed continuous quality improvement across the organization’s programs. Will be responsible for Working collaboratively with the leadership team and program director to prepare, submit, and provide reports for philanthropic and grant funding. Must be detail oriented with strong interpersonal and communications skills.

Essential Duties and Responsibilities: 

  • Assist in developing, managing, and implementing program data evaluations, tools, and systems to collect, analyze, and interpret continuous learning and quality improvement efforts.
  • Support in assembling and submitting grant requests, including proposals, budgets and presentations.
  • Work closely with the grant writer to gather information necessary to report to corporate and foundation funders on grant programs.
  • Support program directors with tools and information required to successfully lead their respective programs.
  • Assist with the development of new ways to explore, report, and interpret quantitative and qualitative information.
  • Actively engaged in program monitoring to identify best performance and quality improvement practices.
  • Manages information infrastructure to support organizational evaluation efforts.
  • Ensure that data is collected on a timely basis, regular reports and information on progress are distributed, and make recommendations for future improvements based on the data.
  • Foster dissemination and insights to inform best practices on research and evaluation efforts.
  • Provide clear and concise presentations and reports to help drive data-driven decision making.
  • Revise and update surveys and instruments needed to ensure most accurate programmatic outcomes for all aspects of programs and services.
  • Research best practices to support continued programmatic growth.

Qualifications: 

  • Bachelor’s Degree with a minimum of three years’ experience working in data/grants management in nonprofit environment.
  • Experience with grant writing and/or reporting.
  • Intermediate/Advanced working knowledge and practice of data analysis, formulas, etc. in Microsoft Excel and/or Google Sheets is required
  • Proficient in MS Office, and/or other data management systems.
  • Strong interpersonal communication and public speaking skills.
  • Ability to focus on tactical projects with strong strategic thinking and analytical skills.
  • Respects diversity with an inclusive attitude.
  • Embraces a strong team working environment.
  • Able to work independently with strong time management and critical thinking skills.
  • Commitment to professional development.

We strongly encourage people of color, transgender and non-binary people to apply. The LGBT Community Center of Greater Cleveland is an equal opportunity employer and welcomes everyone, including allies, to join our team. 

  • Max. file size: 256 MB.
    Please include a cover letter
Development Associate
Reports to: Director of Development & Communication | Status: Full-time, Non-Exempt | Salary: $40,000-$45,000 | Benefits: Eligible

The Development Associate is a member of the Development team and oversees the integrity and efficiency of donation/donor database management and flow of information. The Development Associate is responsible for overseeing all aspects of the donor database (Donor Perfect). 

Essential Duties and Responsibilities: 

  • Serve as Administrator of donor database. Utilize all database tools (merge, de-duplicate, etc.)  
  • Update donor records to ensure database integrity. Complete all data entry timely and accurately. Record all data changes. 
  • Create records for new constituents ensuring the creation of proper links and all known data. 
  • Conduct on-line research. Evaluate and verify data whenever needed by telephone, mail, email and other ways. 
  • Create new and modify existing reports and queries for donor segmentation, gift reporting, mail merges, appeals, events, and more. Provide appropriate reports, data, and statistics to relevant departments, Executive Director and outside agencies.  
  • Search and locate lost donors and other constituents. This will require some direct communication with constituents (verbal and written). This will also require use of the Internet, telephone and mail to find information in an appropriate manner. 
  • Enters donations on a daily basis and executes the issuance of acknowledgement letters/receipts to comply with federal regulations. Personalize gift receipts and acknowledgments.  
  • Maintain applicable knowledge of IRS regulations relating to charitable donations. 
  • Create, maintain and ensure the integrity of gift processing procedures, including but not limited to collection, sorting, deposit [Finance]; reports, acknowledgements, receipts. Ensure integrity of filing and retention of acknowledgements and donation information. 
  • Ensure integrity of credit card gift processing, procedures, and report. 
  • Balance donor and gift details with finance department, monthly, quarterly, and annually. 
  • Prepare donor profiles and comparative analysis as needed.  
  • Work with members of the development department to develop policies, procedures, and standards for data entry.  
  • Provide training and support to staff in use of software as needed and requested. 
  • Assist with special events, strategic planning and creation of campaigns/appeals as requested. 
  • Maintain software updates. Institute procedures to maximize use of the software; communicates these to staff as needed.  
  • Develop metrics, analyze trends and generate and manage complex lists and reports. 
  • Support Executive Director and Development Director as needed and assume additional responsibilities as needed or directed. 

Work Experience Requirements:  

  • The ideal candidate will have a minimum of three years of experience directly related to fundraising operations related to database management, prospect research and/or event management. This position requires a high-attention to detail and specific expertise regarding IRS reporting and receipting regulations in addition to understanding and knowing industry best practices. This organization promotes an inclusive culture that is welcoming to team members from all backgrounds so an ability to work well with a diverse team is essential.  

Qualifications: 

  • Proficient knowledge of Donor Perfect preferred. Extensive use of donor database software required. 
  • Proficient with Microsoft Office suite of products, including Word and Excel. 

We strongly encourage people of color, transgender and non-binary people to apply. The LGBT Community Center of Greater Cleveland is an equal opportunity employer and welcomes everyone, including allies, to join our team. 

  • Max. file size: 256 MB.
    Please include a cover letter
Education and Advocacy Coordinator
Reports to: Senior Director of Programs | Status: Full-time, Non-Exempt | Salary: $48,000-$52,000 | Benefits: Eligible

The Education and Advocacy Coordinator oversees the Center’s Education and Advocacy Initiatives including the Center’s training program housed within the Learning Institute. The Education and Advocacy Coordinator also actively creatively designs and implements effective training solutions for organizational partners and community stakeholders to advance LGBTQ+ inclusion. Additionally, the Education and Advocacy Coordinator servs as the administrator of the Center’s online learning management system. This position reports directly to the Senior Director of Programs. 

Primary Responsibilities: 

  • The Education and Advocacy Coordinator is responsible for the management and oversight of the Center’s Learning Institute and associated education initiatives including development, implementation, data collection and evaluation of various trainings and workshops.  
  • Serve as the in-house training expert – keeping abreast of the best practices in adult learning and integrating them into training and education initiatives to support the Center’s mission 
  • Prepare and deliver highly engaging and effective in-person and online training content, presentations and discussions on a wide variety of topics for organizational partners and community stakeholders 
  • Support in-house content experts by translating their expertise into training modules; Identify opportunities for Center stakeholders to present training workshops based on content expertise 
  • Manage learning management system and e-learning content. Evaluate and recommend other technologies and/or resources as appropriate to support the Center’s education and advocacy initiatives 
  • Conduct regular outreach to community partners and stakeholders to market the Learning Institute; participate in various forms of community education, such as panels and presentations 
  • Partner with external agencies and organizations to develop new and customized training content;   
  • Coordinate and manage training schedule with various stakeholders  
  • Maintain a training dashboard to ensure accountability, tracking, and effectiveness of training programs; Meet expected deliverables for revenue generated by the Learning Institute based on annual budget 
  • Support the continued development of the Center’s Learning Institute  business plan through innovative methods of training delivery and identifying opportunities for revenue generation 
  • Cultivate and leverage relationships with community partners and external organizations for developing training contracts and opportunities for reciprocal professional development in support of LGBT Center staff 
  • Ensure adherence to LGBT Center brand guidelines. Assist as staff contact for media relationships and media advocacy 

Requirements: 

  • Base knowledge of LGBTQ cultural competency and contemporary issues faced by LGBTQ community members 
  • Excellent communication and presentation skills. Experience in public speaking, facilitation and training 
  • Strength in research, instructional design and content development Comfort in addressing topics of institutional and interpersonal oppression and discrimination  
  • Comfort in having difficult conversations and ability to de-escalate conflict 
  • Excellent interpersonal communication and customer service skills to establish and maintain positive working relationships with community partners and stakeholders 
  • Well-organized, detail-oriented, goal-driven and confirmed ability to prioritize and manage multiple projects in a fast-paced, highly-collaborative environment
  • Valid Driver’s License and reliable transportation (Range of work area will go beyond access of public transportation) 
  • Proficiency in Microsoft Office 
  • Ability to work day and evening shifts 

Preferred: 

  • Training or experience with media representation 
  • Experience with e-learning concepts, tools and instructional design 
  • Working knowledge of e-learning authoring tools such as Articulate Studio, Articulate and multimedia applications such as Adobe Creative Cloud  
  • Experience working with Learning Management Systems (LMS) 
  • Knowledge of budget process, business planning, and program development  

We strongly encourage people of color, transgender and non-binary people to apply. The LGBT Community Center of Greater Cleveland is an equal opportunity employer and welcomes everyone, including allies, to join our team.

  • Max. file size: 256 MB.
    Please include a cover letter

Internship Opportunites at The Center

The LGBT Community Center of Greater Cleveland is a leading nonprofit organization that works to empower Northeast Ohio’s LGBTQ community through advocacy, education, collaboration, and celebration. You can be a part of cultivating a space that is open, inclusive, and best serves the queer community through advocacy, resource provision, collaboration, and programming opportunities.

Interns with The Center gain work/service experience within a professional setting, where, as a student, you have the flexibility to set your own specific goals and learning outcomes that will be actively reflected on throughout the learning process.

If you are interested in interning with our team, please click here to apply. 

*Please note that we receive a high volume of applications. We kindly ask for your patience as we review your submissions! 

Get Connected. Stay Connected.

Location

6705 Detroit Avenue

Cleveland, Ohio 44102


216-651-5428

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Center Hours

Sunday: Closed

Monday: 10am - 8pm

Tuesday: 10am - 6pm

Wednesday: 10am - 8pm

Thursday: 10am - 8pm

Friday: 10am - 8pm

Saturday: Closed

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